Yes. There is a minimum purchase of RM80 for delivery, not including discounts and shipping charges.

Yes. You can opt for pick up at the checkout page.

Then, pick a date and time for when you want to pick up the items. The pick up location will be our factory.

Yes, you may contact us to proceed with a refund. 

For the detailed returns criteria, please visit the refund policy.

Yes, you can make payments with your eWallet at the checkout page.

Yes, you can. Just state the time and date that you want your products to arrive at the checkout page. 

Yes. Just fill in the shipping address with the location you want the items to be delivered to.

Our shipping service provider will contact you when the rider has reached the premise. If you are not there to receive the items, the following options are available:

1. The rider may leave the items at a secure location as instructed by you through our shipping service provider’s customer service, and this will act as the official handover of the delivery. As the products are highly perishable, you are advised to collect the package as soon as possible. We are not responsible for the spoilage of the items due to inappropriate handling on your part.
2. Otherwise, should you not respond or it is absolutely not possible for you or someone to receive the items on behalf of you, the items will be left at your door front or the guard house and the order will not be refunded.

Please visit our Delivery Info page for details.

Unfortunately no, you cannot. 

However, if you wish to treat your friend, you can purchase gift cards from our store and send it to your friend.

Unfortunately you will not be able to do that. 

However, you may contact us and let us know the reason you want to delete your account and we will proceed with it accordingly.

If you have any questions please feel free to contact us.

Frozen products will have a 1-year shelf life from its production dates, while Chilled products will have a 6-months shelf life from its production dates. We practise First In First Out (FIFO) at our factory so that we do not keep old stocks. Every product will have its expiry date stated on its packaging. 

Once you make a purchase here, you will automatically become a Solisege Member. There are several attractive deals that comes with being our member:

– Earn 1 point for every RM1 you spend. You can redeem your points on top of using a coupon every time you make a purchase. #BigSavings! 100 points will give you a discount of RM1.

– Reach a total spending of RM2000 to become our VIP Member. You will earn 1.05 points for every RM1 you spend.

– Earn More by leaving product reviews. Each product review will give you 10 points.

– Refer friends to buy and both of you get 500 points after their first purchase. Use the referral link in your account dashboard.

– Exclusive online-only deals such as Weekly 10% OFF Basket of several products. These are changed every 2 weeks so keep coming back to check them out!

– Free products for our online customers from time to time.

– Get special birthday gift from us. You will receive an email after your first purchase for you to give us your birthday. We will send you a surprise gift during your birthday month!

– Enjoy exclusive anniversary promotion on 7th July.