Yes. There is a minimum purchase of RM80 for delivery, not including discounts and shipping charges.
Yes. You can opt for pick up at the checkout page.
Then, pick a date and time for when you want to pick up the items. The pick up location will be our factory.
Yes, you may contact us to proceed with a refund.
For the detailed returns criteria, please visit the refund policy.
Yes, you can make payments with your eWallet at the checkout page.
Yes, you can. Just state the time and date that you want your products to arrive at the checkout page.
Yes. Just fill in the shipping address with the location you want the items to be delivered to.
Our shipping service provider will contact you when the rider has reached the premise. If you are not there to receive the items, the following options are available:
Please visit our Delivery Info page for details.
Unfortunately no, you cannot.
However, if you wish to treat your friend, you can purchase gift cards from our store and send it to your friend.
Unfortunately you will not be able to do that.
However, you may contact us and let us know the reason you want to delete your account and we will proceed with it accordingly.
If you have any questions please feel free to contact us.
Frozen products will have a 1-year shelf life from its production dates, while Chilled products will have a 6-months shelf life from its production dates. We practise First In First Out (FIFO) at our factory so that we do not keep old stocks. Every product will have its expiry date stated on its packaging.
Ⓒ 2020 Solid Food Sdn Bhd